Child Care Connection
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Child Care Connection
1001 Spruce St., Suite 201
Trenton, NJ 08638-3955
tel: 609.989.7770
fax: 609.989.8060
hours: 9am - 5pm, Mon-Wed, Fri
  9am - 6pm, Thu

E-Child Care

E-Child Care Started on January 1, 2012. Click below to read an important message from the Department of Human Services:

E-Child Care DHS Statewide Implementation-English (PDF)

E-Child Care DHS Statewide Implementation-Spanish (PDF)

What is E-Child Care?

Child Care Subsidies will be managed through the e-Child Care program. This system tracks and verifies attendance in child care programs. It will get rid of having to submit vouchers and allow providers to get paid quicker. In addition, the system will allow providers to:

- Find out about a child’s authorization;
- See who is registered at their center;
- Obtain daily check in/out report and;
- See other reports on enrollment and attendance.

ECC Training Videos

The following are links to training videos produced by DFD for using the e-Child Care system. These are great resources for both parents and providers. Take a look!

For POS Devise Users - English Version

For POS Devise Users - Spanish Version

For IVR Users - English Version

For IVR Users - Spanish Version

E-Child Care- Providers Section

Below is important information regarding e-Child Care for centers, family child care providers, and approved home providers (FFN):

E-Child Care- Parents Section

Below is important information regarding e-Child Care for parents:

  • Parents who have issues with their card or PIN or who have lost their card can call 800-997-3333.

  • Click here for steps on how to activate and use your card

  • Parents may request up to two (2) alternate cards for family/friends that pick up or drop off their child(ren). Please print out the Parent E-Child Card Request Form and return it to Child Care Connection completed in order to process your request. (Clicking on link will open the form.)

  • E-Child Care FAQ-Parents-English (PDF): Read if you are a parent/guardian with a child or children on a subsidy program (Ex: Work First NJ, NJ Cares for Kids, DOE Wrap-Around).

  • E-Child Care FAQ-Parents-Español (PDF): Lea si usted es un padre/tutor con un niño o los niños en un programa de subsidio (Ex: Work First NJ, NJ Cares for Kids, DOE Wrap-Around). 

  • IVR Parent Quick Reference Guide (PDF) Please refer to page one of document if you are a parent using a family child care provider or a center with fewer than five children on a subsidy.
  • E-Child Care Use Mandate Letter for Parents (PDF) Letter from State informing parents they must begin using the ECC system in order for provider to be reimbursed for subsidized care effective July 1, 2012.
  • E-Child Care Tips for Parents (PDF) Flyer in English and Spanish with helpful tips for parents using the ECC system.

For more information about e-Child Care, call us at 609-989-9010 or visit the State of NJ Department of Human Services website.

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